Support

Basic Nail Boutique · last updated 2026-08-31

This is the support page for the Basic Nail Boutique app — the booking app for one nail studio in Oegstgeest, the Netherlands. If something does not work, or you have a question about your account or an appointment, get in touch below.

Contact

The salon: Jacob van Ruysdaellaan 7, 2343 GK Oegstgeest.

Common questions

How do I book an appointment?

Open Boeken, pick one or more treatments, and you will see the free times per day. Choose a time and confirm.

How do I cancel?

Open Mijn afspraken and use Annuleren on the appointment. Cancelling is possible up to a set number of hours before the appointment; after that the button is gone and you can offer the slot to someone else instead, or call the salon.

I did not get my verification email

Check your spam folder. You can ask for a new one from the login screen, or contact us and we will verify the account manually.

How do I delete my account?

In the app, tap the gear icon at the top right of any screen and choose Account verwijderen. That deletes your account. You can also ask us by email and we will do it for you.

What about my data?

See the privacy policy.

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